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Please post anything related to coronavirus in this thread that include cancellations(and refunds), and memes. Anything not posted in this thread will be removed.
Exceptions that can be posted that will not be removed:
Shutdowns at locations that haven't been mentioned, official AMC Statements, and warnings for Customers and/or Employees. Those should have their own thread for visibility. Thank You!
If you cancel Alist you get to keep any rewards you accumulated. You will be downgraded to stubs insider if you didn't have premier. If you had premier you will be downgraded to that for the remainder of your year that was put on pause when you joined.
To our valued A-List members, AMC Stubs members, and guests,If you are like me, your email inbox has been flooded by communications from companies detailing their responses to the coronavirus. Before I share with you what we are doing at AMC Theatres, I want to take a moment to share with you an optimistic thought.
The challenge that this outbreak represents to you, and to your family, friends and community is likely not similar to anything you have seen before. All of us currently find ourselves having to process our way through uncertainty, understandable anxiety and heightened risk. At some point though, hopefully sooner rather than later, the world will return to normal. Throughout history, people have always risen to meet whatever challenges have been thrown their way â usually emerging stronger than ever.
What is most important now is that you stay safe and healthy. To that end, here is what AMC is doing to help ensure the safety and health of our moviegoers and theatre teams.
Earlier today, AMC announced our detailed plan to ensure a clean and healthy movie-watching environment for you at our U.S. theatres. Most importantly, we have taken bold nationwide action to encourage âsocial distancing.â
 LIMITING SEAT CAPACITY IN EVERY AMC AUDITORIUMâ˘Â To give you more empty space around you within our theatres, we are capping ticket availability to 50% of the normal seating capacity for every showtime in every auditorium at all AMC theatres nationwide. Once we hit 50% of an auditoriumâs capacity, movie screenings will show as being Sold Out, even though by definition there will be a large number of unfilled seats. This will begin Saturday, March 14, and for now, will continue until April 30.
â˘Â For those AMC auditoriums with more than 500 seats, we will further reduce bookings to a maximum of 250 people in any case.
â˘Â And, it goes without saying that AMC is actively complying with all current and future federal, state and local authoritiesâ directives on social gathering. ENHANCED THEATRE CLEANINGâ˘Â AMC theatre teams are following AMCâs stringent health and safety cleaning protocols, which include that every auditorium is thoroughly cleaned between each and every showtime.
â˘Â In addition, AMC has instituted enhanced cleaning protocols, which ensure that at least once per hour within an AMC building, the theatre team is cleaning high-touch point areas, including: kiosks, counter tops, restroom areas, glass, handrails and doorknobs.
 GUIDANCE FOR GUESTS AND THEATRE STAFFâ˘Â AMC has mandated that any theatre associate who feels ill is excused from work and should not come to the theatre.
â˘Â We urge all potential guests to stay at home and seek medical assistance if they are not feeling well.
As you may know, AMC Theatres was founded in 1920. For more than 100 years, weâve taken great pride in making smiles happen every day at our movie theatres around the country. As we enter our second century, AMC remains firmly committed to offering you, as one of our most valued guests, a clean and healthy environment every time you come to enjoy movies at our theatres.Â
Adam Aron CEO and President AMC Theatres
Waited on the phone for 45 minutes while waiting in line on the online chat for 37 minutes. Got connected with agent and asked if I could (1) request a refund for this month's membership fee (billed last Mar 8th) since I haven't used any reservations and (2) suspend subscription until COVID-19 has been handled. Was able to get A-List suspended but not refund for this month's $23.95. Agent offered credits for On-Demand 4 rentals but I quickly denied since I don't use their streaming service. Later on when I was clarifying if I was refund suspension were successful, was told that the only refund option she could offer were the rental credits, which I denied and immediately expired once A-List subscription was cancelled. Agent also offered another option: extend membership for another 30 days using the original $23.95.
Bummed I couldn't get a refund that will go back to CC used but glad I was able to cancel without having to wait too long. I've used A-List pretty heavily for a majority of the time so not too hung up over the $23.95 spent for Mar. Looking forward to re-joining once COVID-19 is over.
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