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So, a call comes in today and boy, it is a beaut. Every company has one of these...that 1 person who thinks they know more than the IT guy.
Derpina: I can't get into (application)
Me: Use your windows credentials.
Derpina: I tried that. It doesn't work.
Me: OK, let me connect to your machine. Remote in, clear cache/cookies/temp files in IE. OK. Try again.
Derpina: I did this. It's not working.
Me: Try again, please.
Derpina: Are you sure it's not my (other application) password?
Me: Yes, I am. Use your windows credentials.
Derpina: OK, but it's not going to...oh...it worked.
FACEPALM
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- 11 years ago
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