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2FA deactivation
Post Body
Hey folks, I lost my old phone and all my google 2fa stuff. Basically, impossible to recover. I did submit a ticket to Kucoin to unpair my 2fa so i could access my account again. Provided signup dates, trade history, photo id, selfie, etc...
I got a canned response within a few days saying support is backlogged and Suggested a few which is useless since I already did that stuff.
Any idea how long support takes for issues like this?
Thanks in advance.
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- Posted
- 3 years ago
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