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I'm completely frustrated at how disorganized my new company is.
My training consisted of ok meet with each of your teammates for an hour.
Yes, I've scheduled meetings outside of those hours but also "you don't know what you don't know." Theres no agenda of what you need to go over so even though I've done everything I can to try to learn what systems we use in our job role, I'm still randomly finding out about new systems that our department uses...and I'm just like...wow would have been great if someone let me know our company uses this software sooner so I don't have to like scramble at the last minute, calling IT for five hours to argue with them that I need credentials.
Furthermore, part of our job is that we have to sometimes teach other departments about our processes...but like its terribly inconsistent. Depending on who does the teaching, you get a different powerpoint, you get different information...for example, if you need a certain code for data processing, like one person will tell you that you need to go to a company wiki page for a reference number, another person will tell you to just check your emails, another person will tell you to just refer back to this powerpoint (like okay and what if the code gets updated but the powerpoint doesnt)
I don't know what to do bc when I brought this up to the managers, they realized that its a problem but they said "they're in the middle of working on having written protocols." I don't understand how a company of 30 years has no written protocols of like what to do if the people you're training all fail their assessments or what to do if half the class is absent. I just don't like the idea of if I do something wrong, I can't have a written procedure to back me up...what am I going to say? So and so told me this is the correct way to do things? I left my old company because of the horrible pay but they at least were super organized and had just about everything written in stone for reference. Surely I shouldn't consider jumping ship over this right?
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