If you look into this guys legal career you'll see he handles lot of very complex, very high stress cases.

He's just a fucking consummate professional. He represents bankruptcies, he's done ponzi schemes, incidents where buildings collapse and kill / hurt many people, etc. Stuff where at all hours of the day he's getting contacted by extremely emotional people demanding things of him.

He gets paid the big bucks and gets the big jobs partly because this is how he responds to people.

Oh stop it.

By this logic the dude could start billing hours because he thought a dog he saw on the sidewalk was giving him clues about securities fraud.

This guy is just exceedingly courteous and is humoring the apes.

I'm confused what you are asking me.

He is obligated to act in the best interest of creditors and reports to someone.

Right, which is why he responded politely and professionally.

The request was valid inquiry even if it was nonsense. It wasn't from a Teddy book or Dog Food commercial.

The request is to watch the show that breaks down the teddy book and dog food commercial DD lol

I'd imagine he wrote it on his to-do list, opened it and fast forwarded around a few seconds, and it immediately left his brain. He's not categorically running up billing hours to check out grown men discussing dildos for 4 hours to glean super secret securities fraud tips.