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So I was hacked two days ago. Completely lost the account. hacker has messaged my entire friends list and was still recently active just two hours ago. I have tried EVERYTHING!! Getting friends to report my account, reporting to Facebook as hacked, filing a police report and even reporting my account as a deceased persons account to at least talk to SOMEONE!! I got a response from the deceased persons request and they just said “go to Facebook.com/hacked”…….like I haven’t tried that!!!!! I am so disgusted by metas lack of support or care, I will never everrrrr go back to Facebook!! Disgusting the way they want you to give over all your accounts and information yet offer noooooo real help when shit hits the fan. Something really needs to be done about this and more noise needs to be made! They cannot keep getting away with this
Exact same thing happened to me a few months back. Emailed Facebook 10x got no response. Zero customer service. Nothing. Friends even emailed and reported it to Facebook. Nothing. I even tried the deceased person thing as well but got no response. It's an absolute joke. Hackers contacted my wifes acct and demanded $500 to get my acct back. Like that was gonna happen. Even reported it to the FBI Cybercrimes website...nothing. Friggin scumbags. Had my acct for over 15yrs and poof, it's gone. What a friggin joke
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