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as of 3/7 my Binance issue has been resolved, case is closed
I would encourage everyone to file bbb.org complaint against this company. I filed my complaint today.
I opened my first support case 354144 for this issue on 2/12/2021 with no resolution.
Issue:
I am unable to buy or sell any crypto on Binance mobile and web interfaces. Error is trading is disabled. I currently own 2,494 of ADA but I can't sell or buy. Can't withdraw money, it's like the money is gone. It is very concerning that I can't get a hold of anyone to resolve this issue.
I have opened 3 support cases, someone please help
354144 on 2/12
375632 on 2/15
461261 on 3/2
If anyone is in Bay Area, please stop by and politely ask for all of our tendies back. Cheers.
BAM Trading Services Inc. One Letterman Drive, Building C Suite C3-800 San Francisco, California 94129
Update from 3/4 - Binance support say the issue should be resolved in 120hrs. Binance hasn't resolved anything as of 3/6 9am EST: Biggs (Binance.US )
Mar 4, 2021, 21:05 PST
Hello,
I saw your post. Truly sorry about the delay here.Â
We have now let our Finance Department know to restore your trading ability.
Your account will be unlocked in the next 120 hours.
If you are still having issues after that timeframe, or have additional questions, just let us know, we're here to help!
Best,
Biggs Customer Service Specialist Binance.US Support
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