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Apple TV 4K Ethernet connectivity constantly going offline
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Anyone else having this issue?

I have an ATV 4K connected via Ethernet that is constantly showing offline. I set the sleep setting to never but it still goes offline, I don't even see it connected on my router. I have to wake it up using the hardware remote to bring it back online so using the iOS remote is not possible until awakened with the hardware remote.

I've restarted several times, reset, made sure it's using DHCP and rebooted the router but nothing makes a difference. Note, I have an ATV 3 and 4, both are connected via wireless and do not have an issue, they both show online and I'm able to access them using the iOS remote app. I've search the Internet and this sub and found that this is not an unusual issue with wired connectivity (but the issue also occurs for many on wired.) It could be an issue with the new model and/or TVOS 11 but just wanted to see if anyone else was experience this issue.

I would prefer using the wired connection over wireless but will try wireless just to see if that makes a difference.

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7 years ago