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Some of the services affected by AWS server issues include APIs, Device Setup, and Alexa/Google/SmartThings. Device Setup is now fully operational. We are still actively monitoring our backend services and have observed that some of our users are still having problems when running Scenes in the SwitchBot app.
It may take some time for the refresh to spread out across our system. We are in the process of solving these issues and are trying to get it sorted as soon as possible.
We'll update you all as soon as we can. Sorry guys!
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- 2 years ago
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