Hey everyone,

I’m looking for some advice on setting performance metrics for both recruiters and sales representatives in a staffing agency. Currently, our recruiters are submitting around 3-4 resumes per day, but we want to make sure we’re setting realistic, effective goals moving forward.

Additionally, we have a Sales Development Representative starting next week. Previously, our sales approach has been pretty informal, and we haven’t set any specific metrics for sales reps (it was more of a “see what comes in” kind of strategy).

Now that we’re growing, we’d like to put some solid metrics in place for both roles. For those of you who’ve worked in staffing, what are some reasonable and effective KPIs for:

• Recruiters (submissions, placements, etc.)
• Sales reps (meetings booked, closed deals, etc.)

Any insights or advice on how to measure and improve performance would be really appreciated!

Thanks in advance!