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UK retailer says "Warranty is not transferable. The warranty is void if it is sold on"
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I purchased a piece of gym equipment a few months back. Through no fault of anyone, I need to sell. When purchased, the website said: "The Warranty is 2 years parts and labour, 5 years warranty on frame and motor".

The UK retailer is saying if I sell the unit, "Warranty is not transferable. The warranty is void if it is sold on".

I did some research and this seems to be covered under the Consumer Rights Act 2015, specifically:

5.33.1 Contract law ordinarily allows purchasers to transfer (or ‘assign’) to someone else what they bought. Terms which seek to restrict this right are considered to be open to scrutiny as regards fairness.

5.33.2 One form of restriction on the consumer’s right to assign is to make guarantees non-transferable. Guarantees, while they remain current, can add substantial value to the main subject matter of the contract. If consumers cannot sell something still under guarantee with the benefit of that guarantee, they are effectively deprived of part of what they may reasonably feel they have paid for.

I did not have to register with the UK retailer, my understanding is that the warranty is to the unit, not myself personally.

I do feel for a complex piece of equipment with lots of moving parts, the warranty was part of what I paid for in my initial purchase and to be selling the unit almost new and the UK retailer trying to shirk their responsibilities leaves me with a bad taste in my mouth (and likely significantly less resale value).

All help warmly received, thanks & have a lovely day.

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3 years ago