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RX 570 crashing PC when in certain games
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Hello all. I recently built a new computer.

AMD Ryzen 3200 AMD Radeon RX 570 (Red Dragon) 16GB Ram Asus Tuf Gaming Plus Motherboard Corsair CX750M Windows 10

All bios and drivers have been updated.

Unfortunately when I play either Dragon Age or Monster Hunter World the entire system freezes, the screen goes black, and I have to manually restart the system.

In Dragon Age I can get about 20min of gameplay in before the freeze/crash, for Monster Hunter it happens during the initial cutscene. I've tried lowering graphic settings, changing resolution, changing game to windowed, etc. and this problem persists.

I can play some games like Civ, Tekken7, No Mans Sky, and Sims but all the action games seem to keep causing my PC to crash. I've monitored my settings when this occurs and nothing seems to be happening to cause it.

GPU usage: 100% GPU power: 115w GPU temp: 70C CPU usage: 60% VRam usage: 1630MB Ram usage: 4.6

The GPU usage is maxed but I've read that is common. The power usage seems low but I cant figure out why. Does anyone know what's going on?

Edit: Uninstalled the drivers and reinstalled. Unfortunately the problem persists. . I booted up Monster Hunter and it ran just fine (through the initial cutscene) but I was on the integrated graphics not the gpu so I closed it out and restarted the pc. I opened up the game again and everything was fine but there was audio cracking/popping so I exited the game again. The third time I booted the game and it froze the pc, during the same cutscene I watched through twice before...

The weird thing is that the screen freezes but the metrics display still updates in the top right corner. The PC is completely unresponsive either with a frozen image from the game or a black screen but the AMD metric overlay still displays and updates.

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4 years ago